Karren Brady’s advice on bullying in the workplace and how to deal with inappropriate behaviour

APPRENTICE star and West Ham United vice-chair Karren Brady answers your careers questions.

I’m in my 50s and work in an office on a team where lots of people are around my age, which I enjoy.

Q) Recently, our team got a new manager.

She’s in her 20s, enthusiastic, and has some good ideas, so I’ve been supportive of her.

But some of my colleagues have moaned to me in private about her age, and one of them consistently tries to undermine her and it’s making me uncomfortable.

He openly says unkind things about her in our office and others have told me he has said unprofessional things about her to them.

I don’t want to create a scene, but I hate any kind of bullying.

Do you think I should say something, either to him or her?

Shirley, via email

A) Dealing with workplace dynamics can be challenging, especially when there is an issue of bullying, but this is totally unprofessional and inappropriate behaviour that needs to end.

Keep a record of specific incidents where you observe unprofessional behaviour or hear inappropriate comments, as this can be used as evidence if needed.

If you feel able to, approach the colleague who is undermining your manager in private and in a non-confrontational manner.

Express your concerns and encourage open communication; avoid being accusatory, and focus on finding a solution.

If you have a good rapport with your manager, have a conversation with her.

Give her your support and let her know that you’re aware of the challenges she may be facing.

Offer your assistance when appropriate and encourage your colleagues to do the same.

Continue to be a role model in your interactions with colleagues, as your behaviour can set a standard for professionalism.

• Got a careers question for Karren? Email bossingit@fabulousmag.co.uk.
• Content is intended as general guidance only and does not constitute legal advice.