Cyprus sees launch of Europe’s first agentic AI voice platform for business
Eurobank, Fairfax Digital Services, Voicing.AI and Pixis on Tuesday announced the launch of Europe’s first enterprise-grade agentic AI voice platform for businesses, selecting Cyprus as the location for its rollout.
The announcement coincided with Indian Prime Minister Narendra Modi’s historic first official visit to Cyprus, where he met with president Nikos Christodoulides.
In this context, the timing underlines a deepening Indo-Cypriot relationship centred on innovation, digital trust and joint technological leadership.
Deputy Minister of Research, Innovation and Digital Policy, Nicodemos Damianou, described the launch as “a powerful vote of confidence in our country’s potential as a strategic hub for next-generation AI technologies, a crossroads where continents, talent, and ideas converge.”
According to him, it reflects “Cyprus’ strong commitment to innovation and emerging technologies“, as well as the growing trust of global partners in the island as a gateway for AI advancement in Europe.
He also stated that this milestone “reinforces the strategic partnership between Cyprus and India ahead of the Prime Minister’s visit”, adding that both countries are building “a future where AI serves humanity, driving inclusive growth and transforming societies.”
Developed jointly in Cyprus and India, the platform allows Eurobank employees to interact with intelligent voice agents for IT support and operational tasks.
This marks the first enterprise deployment of agentic voice AI in Southern Europe and therefore sets a new benchmark in intelligent workplace automation, with human-like interaction, contextual understanding and autonomous execution.
Michalis Louis, CEO of Hellenic Bank, part of the Eurobank Group, said the initiative highlights the group’s commitment to investing in artificial intelligence to enhance customer value and operational efficiency.
He explained that this effort forms part of a broader strategy to strengthen Cyprus’ position as a dynamic investment and business hub.
“This effort is part of Eurobank’s broader strategy for sustainable growth, competitiveness, and long-term economic development in Cyprus, providing integrated solutions and promoting collaborations that generate value for business and investors,” he added.
Looking ahead, the bank stated that it now plans to extend the platform’s capabilities into human resources, compliance and customer service.
The aim, the bank mentioned, is to simplify internal operations and provide seamless digital support for both employees and clients.
Sanjay Tugnait, president and CEO of Fairfax Digital Services and Board Member of the Cyprus–India Business Association, referred to the collaboration as a powerful convergence of India’s AI expertise and Cyprus’ digital ambition.
“At Fairfax Digital, we are proud to co-create this transformative Agentic AI platform with Eurobank, Voicing.AI and LTIMindtree—built with security, scalability, and human-centric design at its core,” he said.
In addition, he thanked President Christodoulides and his team for supporting deeper bilateral ties, and welcomed the decision by Voicing.AI and Pixis to establish strategic AI centres in Cyprus, calling it “an important milestone in the Indo-Cypriot partnership.”
Pixis CEO Shubham Mishra confirmed that Cyprus would serve as the strategic launch base for the company’s Model Context Protocol (MCP) in Europe.
He said MCP powers self-optimising, real-time decision-making across marketing, commerce and analytics.
“Our vision with Pixis is to build the world’s most powerful agentic AI systems, solutions that think, act, and optimize autonomously across the enterprise,” he said.
He also described Cyprus as uniquely positioned “at the crossroads of talent, regulation, and innovation,” and expressed pride in contributing to the island’s ecosystem while helping to shape “the future of autonomous enterprise AI for Europe and beyond.”
Taken together, the initiative marks a defining moment for Cyprus’ digital sector, reinforcing its ambition to lead AI innovation in Europe.
Supported by public–private collaboration, progressive regulation and global partnerships, the island is gaining ground as one of the continent’s emerging destinations for cutting-edge technology.