Why Did Skims Send Me a Refund?
The last person we’d expect a PayPal payment notification from is Ms. Kim Kardashian herself (or her clothing and intimates brand, Skims, for that matter). Still, over the past year, people have been receiving PayPal refunds from the mogul, and they can’t figure out what exactly they’re for.
So, why is Skims sending customers refunds over PayPal?
A recent video on TikTok started gaining traction. User @catfoufoufou received an email from PayPal with a refund of $51.13 from Skims Body, Inc., with a note that says “sales tax adjustment.” After finding a few Reddit threads, she realized she wasn’t the only one. Commenters added, “So we’re all here?? I’m so confused bc I just got the same notification,” and “I totally thought this was a scam!” A couple of Cut staffers also received payments with the same note.
Not Skims paying me back for sales tax adjustment. They out here overcharging
— deeds. (@deeeeds_) February 19, 2025
What raised a red flag for us was that there were no prior emails, messages, or notifications confirming or notifying customers of the refund. Additionally, for many, the refund isn’t being sent in the original form of payment. The refund amounts vary from a few cents to hundreds of dollars, and the purchase dates vary from as recently as months ago to years ago.
Reddit threads of the news started bubbling up in the Skims sub-Reddit. Users theorize the refunds are from customers being charged sales tax in states where clothing isn’t charged sales tax under a certain amount, like New York in New Jersey. One Reddit thread even suggests reaching out to customer service if you live in these states and requesting a refund on your own because you were likely charged sales tax.
We’ve reached out to Skims for comment and will keep this updated.