Americans left behind: ITServe and the big business of labor arbitrage
WorldNetDaily has recently been reporting on the powerful, India-aligned IT staffing alliance ITServe, exposing how it sells policymakers a polished story about “American jobs” and “local employment” while quietly operating a massive global onshore-offshore labor arbitrage system that benefits foreign governments and visa-dependent firms, at the expense of American workers.
What makes this case unusually damning is that ITServe documents the scheme itself in its own marketing, internal programs, foreign partnerships and membership infrastructure.
The deception: Claiming ‘American jobs’ while building India’s workforce
ITServe publicly brands itself as “Empowering Local Employment.” But its Global Business Affairs program tells a very different story. ITServe did not quietly drift into offshore outsourcing. It formally committed to building India’s workforce, in writing, in public and in partnership with Indian governments, all while simultaneously lobbying U.S. policymakers as an “American job creator.”
In a 2016 article, ITServe openly acknowledged its workforce reality: 30,000 workers in the United States (many on non-immigrant visas) and 40,000 workers in India operating under the ITServe canopy. That admission alone demolishes the narrative that ITServe exists to protect American employment. Even back then, the majority of its workforce was already offshore.
By 2018-2020, ITServe was no longer merely acknowledging offshore operations. It was signing formal agreements with Indian state governments to expand them. ITServe’s Global Business Affairs initiative publicly celebrated its appointment as a U.S. partner to the government of Andhra Pradesh, a large state in southern India, to create IT hubs and generate employment in India. The organization later announced it had already helped create 5,000 jobs in Andhra Pradesh and was on track to generate at least 10,000 more jobs in the state of Telangana through state-backed IT hubs.
In another announcement, ITServe boasted of establishing shared office space in Vizag (nickname for Visakhapatnam, a major port city in Andhra Pradesh) for its member companies, explicitly stating it had created 5,000 jobs there. It also described working with officials in the Indian state of Tamil Nadu to route U.S. investments there, ever expanding India’s IT ecosystem with American capital and contracts.
These agreements continued, in December 2024, when the Telangana government publicly announced a formal agreement with ITServe Alliance to create 30,000 IT jobs in Tier-2 and Tier-3 towns across the state. Under the agreement, the Telangana government committed to providing land, office buildings and modern infrastructure, while ITServe agreed to bring in its member companies to staff and operate these facilities.
The purpose of the deal is explicit: Develop local Indian talent, decentralize IT growth within India and reduce migration to Hyderabad, a domestic Indian workforce objective. Notably, the agreement also includes allocation of prime land in Hyderabad’s financial district for ITServe member companies, further entrenching offshore delivery capacity supported by state resources.
In October 2025, ITServe publicly announced that the Andhra Pradesh government had allocated 10 acres of prime land in Vizag to build “world-class IT infrastructure” for ITServe members, with the promise of 10,000-15,000 new jobs in the initial phase and up to 40 additional acres contingent on meeting job-creation benchmarks.
These are not symbolic partnerships. They are binding infrastructure commitments, backed by land grants, government facilitation and long-term expansion plans, all aimed at growing India’s IT labor force using American companies and American contracts.
Visa dependency is monetized, not incidental
ITServe’s membership infrastructure further exposes the true business model. Membership benefits explicitly include free and discounted H-1B filings. New members receive two free H-1B filings, while existing members receive 50% discounts on additional filings. Visa processing is not a regulatory necessity here – it is a membership incentive.
In other words, ITServe is not merely advocating with regard to U.S. immigration policy; it is commercially bundling visa access as a product feature of membership. This aligns with ITServe’s own immigration advocacy history, which frames visa programs not as tools to address shortages, but as mechanisms to protect the staffing industry from enforcement, scrutiny and labor competition. The organization has openly described immigration policy setbacks as threats to its existence and policy advocacy as essential to preserving its workforce model.
Data pulled from ITServe member companies shows overwhelming reliance on temporary foreign worker visas. The vast majority of reviewed companies are H-1B-dependent employers and nearly all employment-based green cards tied to these firms go to Indian nationals. This is not organic hiring; it is a controlled labor pipeline.
The numbers expose the labor brokerage model
Despite these documented commitments to serve India, ITServe continues to lobby U.S. policymakers as a “job-creating” organization that needs ever-expanded visa access due to alleged “labor shortages.” But ITServe’s own historical website data, preserved year-by-year between 2015 and 2020, exposes the operational reality behind the rhetoric. Across those years, ITServe publicly reported collective totals for:
- member companies
- recruiters
- active jobs, and
- “active resumes” staffing – industry shorthand for available labor inventory, including benched workers ready for placement.
By 2020, ITServe reported:
- 1,256 member companies
- 5,192 recruiters
- 1,918 active jobs
- 8,734 active resumes
That is more than four available workers for every active job, supported by nearly three recruiters per open position.
The imbalance becomes even more striking in 2019:
- 1,471 active jobs
- 8,680 active resumes
That is nearly six available workers per job, during the same period ITServe was lobbying for expanded visa access and claiming the industry could not find enough talent. A genuine labor shortage does not produce massive bench inventory. It does not maintain thousands of recruiters chasing a shrinking number of jobs. What ITServe’s own data shows, in reality, is a labor brokerage marketplace designed to warehouse, rotate and place labor, not to meet unmet demand.
And critically, these figures do not include other visa categories which do not offer employer transparency, such as OPT, H-4, L-1 and other categories. It also does not cover the thousands of jobs ITServe member companies simultaneously offshored to India, meaning the true displacement of U.S. workers is even greater than what these U.S.-facing numbers reflect.
There is no evidence that supports the contention that ITServe has benefited American workers, but overwhelming evidence that it benefits India’s workforce, India’s regional development goals and visa-dependent staffing firms.
American citizens are systematically pushed out
American workers, especially non-Indian-Americans, have not simply been overlooked. They have been DISPLACED. ITServe member firms routinely recruit through visa-restricted channels, engage in benching practices and cycle foreign workers through contracts while excluding qualified U.S. citizens who expect fair wages and equal treatment.
The pattern mirrors what a jury recently confirmed at Cognizant, where the company was found liable for discriminating against American citizens in favor of Indian nationals. The jury concluded this was not coincidence, but systemic national-origin discrimination embedded in hiring and promotion practices.
Once the labor model is exposed, the reasons for ITServe’s aggressive push for expanded visas and the High-Skilled Immigration Reform for Employment (HIRE) Act become obvious. These policies would further entrench visa dependency, weaken enforcement, suppress wages and permanently disadvantage American workers who simply cannot compete with offshore-backed labor pipelines.
SEE THE EVIDENCE ARCHIVE: To access a comprehensive and ever-expanding archive of additional evidence supporting this exclusive, ongoing WND investigative report, visit “Foreign Influence and Lobbying Network Hub.”