Why PNW Is Recalling Gen 2 Loam Pedals: What Riders Should Know
PNW Components has issued a voluntary recall of the Gen 2 Alloy Loam Pedals after 4 reports of cracked axles, which could cause the pedal body to separate from the axle. We shouldn’t need to tell anyone why this is extremely dangerous. These reports have led to a voluntary recall of approximately 1,200 pedals, and the brand has issued the following warning: “If you currently have this pedal, we ask that you stop riding it immediately, as there is a risk of serious injury.”
Despite the small number of reported failures, PNW Components is asking that anyone with a Gen 2 Loam Pedal contact the brand to receive a pair of interim pedals, free of charge, until a solution is found for the issue. If you ask me, this is the way any recall should be handled, and yet another reason why PNW Components is such a trusted brand.
Read the full recall notice at pnwcomponents.com
PNW Components
Although the 4 reported failures represent only 0.16% of the total Gen 2 Loam Pedals in the wild, the recall is still worth noting if you have these pedals. PNW Components has also issued a relatively simple solution and is offering Loam Gen 2 Alloy pedal owners the option to receive an interim pair of Range Composite Pedals (which have no reported failures) until they can develop a revised axle system for replacement.
PNW Components
“We are currently in the process of testing revised axle designs and will follow up with the replacement axle as soon as possible,” states the recall notice. “As we continue progress toward resolving this issue, we can't have riders left in limbo while we produce the solution.”
PNW Components
PNW is working hard to contact all customers who bought directly from them to organize the shipment of the replacement Range Pedals, and they are also following up with the updated axle system once it becomes available.
For customers in the US and Canada who purchased through a retailer or who haven't heard from PNW directly via email, you can fill out this form to file a claim, and they will get the process started for you. For those outside North America (USA and Canada), PNW Components advises contacting the retailer where you purchased the pedals, who will work with the local distributor to get you taken care of ASAP.