Interest in CLEAR is surging as airport chaos continues across the US
Melissa Phillip/Houston Chronicle via Getty Images
- Search interest in CLEAR is spiking as airport security lines stretch for hours.
- CLEAR lets travelers bypass the standard TSA ID check at around 60 airports.
- Houston's George Bush Airport — one of the hardest hit by long lines — shut down CLEAR for Monday.
Air travelers across the US are facing hourslong security lines — and many are looking to a $209-a-year service to skip them.
CLEAR, a biometric identity service that lets travelers bypass the standard TSA ID check at around 60 airports, is seeing a surge in interest as airport delays worsen nationwide.
Under normal conditions, CLEAR uses fingerprint or eye scans to verify a traveler's identity and move them to the front of the ID-check portion of the TSA line.
These aren't normal conditions.
A partial government shutdown has disrupted funding for the Department of Homeland Security, which oversees the Transportation Security Administration. The lapse has left TSA officers unpaid, resulting in significant staffing shortages. Hundreds of security agents quit after their employer missed a mid-March payment.
For several days, travelers have reported waits stretching for hours, with lines spilling beyond security checkpoints and into terminal parking areas.
As wait times grow, travelers are reaching for digital tools that promise to make flying easier — even if those tools aren't functioning normally.
Earlier this month, the app MyTSA — which provides checkpoint wait times and airport updates — saw what analytics firm Appfigures Intelligence described as a "genuine sudden surge" in downloads. Appfigures told Business Insider that the app was downloaded about 740,000 times over nine days, more than it typically sees in a full year.
MyTSA's usefulness has been limited. Last week, a notice in the app warned that, due to the lapse in federal funding, it was not being actively managed.
CLEAR appears to be another possible workaround gaining traction.
Search interest in CLEAR has hit a multi-decade high, according to Google Trends, and app analytics firm Appfigures said it is tracking a spike in downloads.
Google Trends
One complication for hopeful travelers: CLEAR isn't always available.
Houston's George Bush Intercontinental Airport — one of the airports hardest hit by long lines — said on X that its CLEAR lanes would not be operating on Monday.
In an emailed statement to Business Insider, CLEAR acknowledged that conditions are changing rapidly.
"CLEAR remains open and ready to serve our Members," a spokesperson said. "Though due to circumstances beyond our control, airport conditions are changing rapidly and may affect service at some of our locations."
The company added that travelers should check with their local airport for updates and thanked Transportation Security Officers for their work.
TSA and DHS did not immediately respond to requests for comment.