IMI opens new Lichfield-based technical engineering centre
IMI’s Industrial Automation sector has opened a new technical engineering centre at its Lichfield site, helping the company to provide further support to customers with enhanced engineering expertise, faster project delivery and deeper collaboration
Opened by IMI’s CEO, Jackie Hu, the centre combines a range of customer-focused engineering services to provide Industrial Automation customers with direct access to experienced application engineers, technical consultations and advanced product and system testing capabilities.
Developed as a collaborative environment, the new Lichfield centre supports customers across the entire project lifecycle, including early concept development through to validation, implementation, and ongoing optimisation. The team comprises electronics, design, and application engineers working in partnership with customers on bespoke system design, pneumatic and fluid control customisation, and applications across Factory Automation, Mobile Pneumatics, Rail, Food and Beverage, and Material Handling.
Mario Wrase, EMEA president, Industrial Automation at IMI, said, “This strategic expansion establishes a pivotal hub for engineering and customer support across EMEA. By creating a dedicated technical engineering centre at our Lichfield site, we're positioning ourselves to deliver faster response times, more personalised service, and deeper technical engagement with our customers throughout the full lifecycle of their applications.
“The Lichfield facility has been specifically designed to enhance the customer experience at every touchpoint, from initial consultations and bespoke project discussions to comprehensive product training and ongoing support. This means our customers gain direct access to our expert engineering team, enabling us to collaborate more effectively and respond to their needs with speed and agility."