USAID decides not to collect former workers’ abandoned devices

After stranding former US Agency for International Development (USAID) workers with devices holding sensitive information, the Trump administration says it will no longer physically collect their government-issued phones, laptops, and tablets.

An email sent by USAID to workers on Thursday and obtained by The Verge says the devices will be wiped remotely, and then “marked as disposed.” Each direct hire or contractor will then be responsible for discarding the equipment. It’s unclear from the email whether the decision affects people stationed abroad or only those within the continental US.

The discarded devices are basically now trash

Some former employees had been waiting months to send in the devices before the change in plan was announced yesterday. Soon after stepping into office, President Donald Trump froze foreign aid funding and shuttered nearly all USAID programs. A majority of USAID’s 10,000 employees are posted overseas. Workers who were terminated while working abroad were told they’d get shipping labels to return equipment but never got them, The Verge reported last month.

One employee based in the US described a haphazard process for returning their laptop into their office in late February, with computers dumped in giant rolling garbage bins. E-waste often contains hazardous materials including lead or mercury that can leach out of landfills, so it’s illegal in many states and in Washington, DC to toss certain electronics in the trash.

The delay in collecting those devices posed security concerns for the Trump administration, former federal workers, and partner organizations. Some workers were still able to access work accounts and email on those devices, even after being terminated. Devices might also contain personnel records, sensitive contact information, and even bank details used to facilitate payments. Abandoning those devices with former workers placed the responsibility on them to keep all that information safe and secure.

Wiping those devices remotely should alleviate the risk. It’s an action federal agencies can  typically take to safeguard data on any lost or stolen devices, according to a former government official The Verge spoke to in March who was granted anonymity to discuss sensitive issues.

But once the gadgets have been wiped, former employees say the devices would need a new operating system to be able to function. And terminated employees would no longer be able to use the personal identification verification (PIV) cards that allow someone to log into a USAID computer. The discarded devices are basically now trash. “Isn’t that just such waste [sic]. They will all be unusable,” a former USAID employee who was also granted anonymity because of the risk of reprisal, messaged The Verge. 

Federal employees typically return equipment after leaving a post, and those devices are often reallocated to other staff, other federal agencies, or partner organizations. It might also get donated to state and local agencies, sent for public auction, or sent to a secure disposal facility. According to the Code of Federal Regulations, however, equipment worth less than $10,000 can also be “retained, sold, or otherwise disposed of [by recipients] with no further responsibility to the Federal agency.”

The State Department, which absorbed any remaining USAID programs, declined to comment. The email obtained by The Verge says the decision to no longer require former employees to physically return their equipment was made “to simplify processes and to reduce burden.” 

Mia Sato contributed to reporting.