BOPIS Leads in the US, With India and Brazil Posting Big in-Store Pickup Gains
As physical retail roared back to life in 2022, in-store pickup of items ordered online saw commensurate growth, showing the strong consumer affinity for in-store experiences. This is among the important findings from the “2023 Global Digital Shopping Index” (GDSI), a PYMNTS and Cybersource collaboration based on surveys of over 13,000 consumers and 3,000 merchants […]