Goldman Sachs Employee Email Surveillance: Which Terms Trigger Review, Amid Concerns Over Losses And Insider Trading?
When software at Goldman Sachs scans employee emails, it's looking for certain phrases in particular. When it finds them, it alerts human employees, who then review the messages.
What are those exact phrases, and why do they make the list? According to CNBC , which obtained a list dating back to 2008, it's more than 180 phrases long, and many of them hint at disputes or tensions between bankers and customers. Indications of insider trading and use of expletives trigger a review, too.