All for One IT, and One IT for me
This company implements a concept called "One IT," and it sounds great to a pilot fish working there -- at least in principle.
The idea is simple: "If there was a big IT problem, all available people from all IT departments would scramble to put the fire out," says fish.
"But since there were only two IT departments at our site, design and manufacturing, and manufacturing was having problems every other day, this really only worked out for them. As they would say, 'It's production, you know!'"
One day fish's site gets a visit from the VP in charge of IT for manufacturing, and everyone in IT gets 20 minutes' notice to attend a "feel good" meeting with the exec.
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