IDG Contributor Network: 3 sets of APIs your SaaS platform needs
Software as a service (SaaS) is a subscription-driven software licensing mechanism. The software vendor owns and hosts the software in a cloud environment.
Both the vendor and the customers take advantage of the economies of scale associated with this model. A SaaS that exposes public API has a significant advantage over competitors that do not. A well thought-out API (application programming interface) makes it easy for SaaS customers to integrate with other applications they use. Citizen developers can roll out useful purpose-specific apps without IT red tape. Third-party vendors can build apps that may expose new uses that the SaaS vendor may not have thought of.
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