Ready to support all those new gadgets?
This VIP user likes to order products he never finds time to learn to use, says an IT pilot fish who has to provide support for him.
"One day I discovered he ordered one of those business card scanners that they used to advertise in airline in-flight magazines," fish says. "He wanted me to set it up for him on his PC.
"This was back before USB, so setup involved installing a serial card, setting jumpers, configuring the driver and getting it all to play nicely with the poorly implemented software that came with the device. It took me most of a day of messing with it while he was gone to finally get it to function at all.
To read this article in full or to leave a comment, please click here