IT workers brace for outsourcing, layoffs at health insurer
A major health insurer, Health Care Service Corporation (HCSC), is planning to outsource part of its information technology operation. The employees don’t have all the details about what’s in store for them, but this may be a large IT layoff.
Employees were recently informed that 70% of the positions in the IT group, mostly in the area of infrastructure, will be outsourced, according to two IT workers who requested anonymity. Estimates on the number of employees who would be affected varies, but the move could involve 540 people in IT. The layoffs are planned from February to April.
The jobs that would be moved to an outsourcer include monitoring and incident resolution, helpdesk support, and problem and patch management. Other areas would be partially outsourced, such as infrastructure product development, cloud and automation. HCSC will retain governance and planning. The outsourcing vendor has not been named, the employees said.
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