The bot backlash begins
Bots are hot, hot, hot.
Until they’re not, not, not.
Unless you’ve been cut off from all media in a vain attempt to avoid the 2016 presidential campaign, you’re probably aware that bots are bright, new shiny things in the tech world.
The idea behind “bot-mania” is that a conversation is often the best, most natural way for a program or service to communicate with a human. Instead of websites or apps, you can type or talk to the bot and get the answers or services you’re looking for.
Sounds great right? And it is. Or at least it’s a great idea. Most of the time, anyway.
Great bot expectations?
It turns out, as so often happens in the world of technology, the hype may be getting ahead of the reality, creating expectations that cannot currently, or perhaps ever, be fully met.
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