Cautionary ‘Tale of Two Consumers’ Dials Up Personalized Approach to Financial Wellness
Not all that long ago, as Doug Brown, chief product officer, NCR Voyix Digital Banking, observed, credit unions and banks had a rather simple approach to financial wellness. The old-school playbook, pre-COVID-19 and before the great digital shift, he told PYMNTS’ Karen Webster, went something like this: “Put your money here — and put it in […]
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